Our integrated outsourcing solutions can help businesses enhance the customer experience, increase revenue streams, and reach goals. All of our solutions are customizable and we work together with clients to ensure that our services cater to their specific needs and requirements.
Our Customer Service team is trained to provide efficient and unparalleled support. Our goal is to enhance the customer journey and experience, and deliver results that reflect improved customer satisfaction rates (NPS or CSAT).
Our Finance and Accounting solution facilitates post-sales management efforts through a seamless process of financial reconciliation and validation that expedites the sales process by guaranteeing delivery time and payment capture.
Our IT Support specialists are equipped with the necessary know-how and tools to maintain tech infrastructure performing and operating smoothly at all times. Our IT solution was designed to enable fast-response and achieve first contact resolution.
Our Sales solution was designed to improve current, as well as find new revenue streams through a proven sales methodology. Our sales team works to increase customer conversion rates and to improve sales and cross-sales metrics.
Our Dynamic Dispatch solution integrates the necessary tools, know-how, and platforms for efficient operations and logistics management. Our solution includes route and fleet optimization, real-time remote monitoring and control, incident management, and route mapping.
Our Route Monitoring solution brings ease of mind to our clients through a route operations support system that reacts to GPS signals and follows-up on reported incidents. We compile and analyze data, focusing on strategic KPIS, to provide reports containing useful information for decision-making.