OneLink BPO opens operations in Mexico continuing its expansion process

The big family of Incredybles® continues to grow with a new operation in Ciudad Obregon, Mexico. In its initial phase, 400 new jobs were created. In a second stage, during 2019, it is projected they’ll reach 1200.

OneLink currently works for a well-known airline from its facilities in Ciudad Obregon, generating opportunities for young people who have completed their high school studies and have sales skills. As benefits for working at OneLink BPO, Incredybles® have transportation to and from their workplace, paid training, an attendance bonus and job stability. The facilities are new and modern, with different recreation areas to spend their free time, including a game room.

“Within the organization there are growth possibilities in leadership positions such as Supervisors, Trainers and others. The most important thing is the attitude that each person has and the desire to grow internally. ” Said Walter Roulet, Operations Manager of OneLink BPO Mexico.

The culture of happiness is what characterizes this Contact Center in each of the geographies where it operates. “OneLink BPO has taken the initiative to promote positivity through happiness as a hallmark of its working environment. This includes all the staff working within the company. OneLink’s culture has generated a differentiating experience for the clients of the most recognized companies worldwide. ” By RYAN STRATEGIC ADVISORY, using happiness as a motivation for the customer experience, a publication for OneLink BPO- June 2018.

By the end of 2019, 1200 Incredybles® will be part of the organization. Growth with new clients will provide the opportunity to generate new jobs. It is important to be on the lookout for the ads that OneLink will post through their social networks: Onelinkbpomx on Facebook and Instagram.