News

OneLink is finalist in three different categories at the 16th Annual 2021 Contact Center World Awards

June 9, 2021 – 1 Minute Read

Our technological and innovative approach in providing the best solutions to our Customers and Incredybles® allowed us to be a finalist in three categories at The 2021 Top Ranking Performers Awards.

OneLink, a premier partner in outsourced omnichannel customer experience services, announced today it is finalist in tree different categories in The 2021 Top Ranking Performers Awards.

Now in its 16th year, these awards are regarded by many as the most prestigious awards in the industry and a few even refer to them as being like the Olympics for our industry as it’s not just company competing against the company, but nation against nation!

The Top Ranking Performers Awards are the ultimate industry awards for the contact center industry and are exclusively available from ContactCenterWorld.com – the Global Association for Contact Center & Customer Engagement Best Practices with around 205,000 members in 200 countries.

Our technological and innovative approach in providing the best solutions to our Customers and Incredybles® allowed us to be a finalist in the following categories:

•Best Technology Innovation Internal Solution – Cristian García
•Best Employee Engagement – participating with our operations in Nicaragua – Manuel Díaz
•Best Project Manager – Luis Guardado

“The CCWA is known for being the Olympics for the BPO Industry so we´re extremely honored and proud to be finalist in these categories,” said Luis Guardado, OneLink´s Regional Director PMO & Business Development. “Our digital and automation solutions are created not only by a tenured development team but supported and improved by our operations leadership. Without them, this achievement and nomination would not be posible”.

About ContactCenterWorld
The association is the World’s largest association for Contact Center & CX professionals with over 205,00 professional members. ContactCenterWorld.com was founded in 1999 and runs the largest awards program for our industry, the highest-rated events, offers networking for members, has over 40,000 documents online, and offers daily tips, benchmarking data, employee engagement, and customer experience programs.

To learn more about the ContactCenterWorld please click here.